Legal
Privacy Policy
1. What we collect
When you create an account: your name, email address, and password (stored as a secure hash, never in plain text) — or, if you sign in with Google, your name, email, and profile image from your Google account.
When you buy a product, request a service, or subscribe to the Academy: order details, service briefs and files you upload, subscription status, and payment metadata from our payment processor (Stripe) — we never see or store your full card number ourselves.
When you contact us or subscribe to our newsletter: the name, email, and message you submit through those forms.
2. How we use it
To operate your account, fulfil orders and service requests, run your Academy subscription and mentor sessions, respond to support requests, and — only if you subscribed — send newsletter emails. We don't sell your personal data to third parties.
3. Who we share it with
Only the service providers needed to run the platform: our payment processor (Stripe) for handling payments, and our hosting/database/file-storage providers for running the site and storing your files and downloads securely.
4. Your choices
You can update your account details from your dashboard, unsubscribe from the newsletter at any time, and request that we delete your account and associated personal data by contacting us — subject to records we're legally required to keep (e.g. for tax or payment purposes).
5. Cookies
We use three categories of cookies: Necessary (always on — required for login, your cart, and basic site function), Analytics (Google Analytics, Microsoft Clarity — only if you accept them), and Marketing (Meta Pixel, TikTok Pixel, and similar ad tools — only if you accept them). Analytics and Marketing cookies never load until you accept them, and you can change your choice at any time from "Cookie Settings" in the footer.
6. Contact
Questions about this Privacy Policy can be sent through our Contact page.