BounceTheMix

Legal

Privacy Policy

Draft — pending legal review. This is a working draft describing what the platform actually collects and does today. It has not been reviewed by a lawyer and should not be treated as final until Francisco has it checked (data-protection requirements vary by country/region).

1. What we collect

When you create an account: your name, email address, and password (stored as a secure hash, never in plain text) — or, if you sign in with Google, your name, email, and profile image from your Google account.

When you buy a product, request a service, or subscribe to the Academy: order details, service briefs and files you upload, subscription status, and payment metadata from our payment processor (Stripe) — we never see or store your full card number ourselves.

When you contact us or subscribe to our newsletter: the name, email, and message you submit through those forms.

2. How we use it

To operate your account, fulfil orders and service requests, run your Academy subscription and mentor sessions, respond to support requests, and — only if you subscribed — send newsletter emails. We don't sell your personal data to third parties.

3. Who we share it with

Only the service providers needed to run the platform: our payment processor (Stripe) for handling payments, and our hosting/database/file-storage providers for running the site and storing your files and downloads securely.

4. Your choices

You can update your account details from your dashboard, unsubscribe from the newsletter at any time, and request that we delete your account and associated personal data by contacting us — subject to records we're legally required to keep (e.g. for tax or payment purposes).

5. Cookies

We use three categories of cookies: Necessary (always on — required for login, your cart, and basic site function), Analytics (Google Analytics, Microsoft Clarity — only if you accept them), and Marketing (Meta Pixel, TikTok Pixel, and similar ad tools — only if you accept them). Analytics and Marketing cookies never load until you accept them, and you can change your choice at any time from "Cookie Settings" in the footer.

6. Contact

Questions about this Privacy Policy can be sent through our Contact page.

We use cookies

We use necessary cookies to run the site, and optional analytics/marketing cookies to understand traffic and measure campaigns — only with your consent.